Fix QuickBooks Error 80070057 (The Parameter is Incorrect)
- Jhon Martin
- 1 minute ago
- 5 min read
QuickBooks is one of the most popular accounting software programs used by small to mid-sized businesses. However, like any software, it can run into errors that hinder productivity. One such common issue is QuickBooks Error Code 80070057, often accompanied by the message: “The parameter is incorrect.” This error typically occurs when a user tries to open a company file, and QuickBooks is unable to access it due to various underlying issues.
Let’s dive into what causes this error and how you can fix it.
What Causes QuickBooks Error 80070057?
This error usually arises due to:
Incorrect File Extension: The file you're trying to open may not have a valid QuickBooks file extension (e.g., .QBW, .QBB, .QBM).
File Permission Issues: You may not have proper access rights to the folder containing the QuickBooks company file.
Network Communication Problems: If you're using QuickBooks in multi-user mode, network-related issues can block access to the file.
Third-party Interference: Sometimes antivirus or firewall settings block QuickBooks from functioning properly.
Incorrect Way of Opening Files: Attempting to open a company file by double-clicking it instead of using the QuickBooks interface can trigger this error.
Common Symptoms of Error Code 80070057
You get the message: “The parameter is incorrect” while opening a company file.
QuickBooks freezes or becomes unresponsive.
The system may slow down significantly.
You can’t open, save, or edit the company file.
How to Fix QuickBooks Error 80070057
1. Use the Correct Method to Open Files
Always open your company files from within the QuickBooks Desktop application. Avoid double-clicking the file from the folder, especially in a network setup.
2. Rename the.ND File
The .ND (Network Data) file allows QuickBooks to access a company file in a multi-user environment. A damaged .ND file can cause this error.
Close QuickBooks.
Go to the folder where your company file is stored.
Find the file with the same name as your company file but with a .ND extension.
Right-click and select Rename. Add .old at the end (e.g., companyfile.qbw.nd.old).
Restart QuickBooks and try opening the file.
3. Update QuickBooks to the Latest Release
Make sure your QuickBooks software is up to date.
Open QuickBooks Desktop.
Go to Help > Update QuickBooks Desktop.
Click on Update Now and wait for the process to complete.
4. Check File Extensions
Make sure the company file has the correct extension:
.QBW – for company file
.QBB – for backup file
.QBM – for portable file
If the file extension is incorrect, rename the file and replace the extension with the correct one.
5. Run QuickBooks File Doctor
QuickBooks File Doctor is a tool that automatically detects and fixes file and network issues.
Download and install the QuickBooks Tool Hub.
Open it and select Company File Issues.
Click on Run QuickBooks File Doctor and follow the prompts.
6. Verify Folder Permissions
Ensure that you have full control over the folder where your company file is stored. Right-click the folder > Properties > Security tab > Edit permissions as needed.
Final Thoughts
QuickBooks Error Code 80070057 can be frustrating, but it’s usually fixable with the right approach. Whether it’s a file permission issue, a damaged network file, or an incorrect file extension, following these steps should help resolve the problem and get you back to managing your business finances smoothly.
If the error persists, consider reaching out to QuickBooks support or a certified ProAdvisor for advanced troubleshooting.
Frequently Asked Questions
1: Why do I keep getting QuickBooks Error 80070057 even though the file is on my local drive?
Answer:
Even if your company file is stored on your local computer, QuickBooks Error 80070057 can still appear due to several reasons unrelated to the file's physical location. This error typically means that QuickBooks cannot verify or access the file correctly. Some common causes include:
Corrupt or misconfigured network data (.ND) files, which QuickBooks still uses even in single-user mode to access company files.
Lack of administrative privileges for the user account, meaning you don’t have sufficient rights to access or modify the file.
Third-party antivirus or firewall software that restricts QuickBooks from reading or writing data to the file, treating it as a potential threat.
Incorrect file extension or file corruption may prevent QuickBooks from properly recognizing the file format.
To fix this, try running QuickBooks as an administrator, renaming or deleting the.ND file, verifying the file extension, and temporarily disabling antivirus software. You can also run the QuickBooks File Doctor to detect and resolve underlying file issues automatically.
2: How do I fix Error 80070057 if I am using QuickBooks in a multi-user environment?
Answer:
QuickBooks Error Code 80070057 is especially common in multi-user environments, where multiple systems attempt to access the same company file over a network. The error generally indicates a communication or permissions problem between the client machine and the host server.
Here’s how to fix it step by step:
Verify Hosting SetupMake sure only one computer (the server) is set to host multi-user access:
Go to File > Utilities on each workstation.
If you see "Stop Hosting Multi-User Access," it means hosting is turned on — only do this on the main server computer.
Check Folder PermissionsEnsure that the folder containing your company file has full control permissions for all users who need access. Right-click the folder > Properties > Security tab > Edit and add full control if needed.
Update QuickBooks Database Server ManagerIf you're using QuickBooks Database Server Manager, make sure it’s installed and up to date on the server. You can access it via the QuickBooks Tool Hub under the Network Issues section.
Ping the Server from Client MachinesEnsure the client computers can communicate with the server. Open Command Prompt and run:
css
CopyEdit
ping [ServerName]
If the ping fails, you’ll need to troubleshoot your network connection.
Add Firewall ExceptionsConfigure your firewall to allow QuickBooks components through. You can do this automatically using the QuickBooks Tool Hub > Network Issues > QuickBooks Database Server Manager.
After performing these steps, restart all systems and attempt to access the company file again. These actions should help resolve multi-user-related triggers of error 80070057.
3: What tools does Intuit provide to help fix QuickBooks Error Code 80070057?
Answer:
Intuit offers several official tools to diagnose and fix QuickBooks errors like 80070057, many of which are bundled into the QuickBooks Tool Hub — a free, comprehensive utility designed for troubleshooting. Here's how these tools can help:
QuickBooks Tool Hub is a centralized application that provides access to several specialized repair tools. Download it from Intuit’s official site, install it, and launch it on your system.
QuickBooks File Doctor (within Tool Hub). Found under Company File Issues, this tool scans your company file for corruption and resolves issues related to file integrity and network configuration.
QuickBooks Database Server ManagerLocated under Network Issues, this tool helps set up proper multi-user access and scans the folder where your company file is stored to ensure all necessary files are working properly.
Install Diagnostic Tool is available under Installation Issues and helps fix problems that arise during QuickBooks installation or when launching the program.
Password Reset ToolIf you suspect login problems may be contributing to access errors, the Password Reset Tool under Program Problems can help regain access to company files.
These tools are designed to be user-friendly, even for non-technical users. Most come with guided steps and diagnostic logs that help you or a support technician pinpoint the cause of the error and apply the right fix. Always ensure you’re using the latest version of Tool Hub for best results.
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